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The quality of the software is a determining factor for the user
when it comes to selecting a solution.
Thus, it is essential to perform an integrated
analysis of the program, in search of problems or errors, not only
as regards its operation, but also its interface, with the aim of getting
a friendlier, more attractive, and more suitable proposal for the Spanish-speaking
user.
Our objective is to provide application developers with an exhaustive
report wich allows the improvement of the product, so that end-users
feel the greatest possible satisfaction when using it, and the amount
of queries at the customer service or technical assistance areas decreases.
If the analysis takes place when the
program is at a testing stage, prior to its launch, the results will
be really useful to minimize errors before its commercial presentation.
We offer integrated solutions, which include every basic aspect of
the analyzed program, and also the specifications made by the client.
Application integrated analysis
We use real working environments and situations to test the behaviour
of each function of the program, on different operative systems and
various computers.
We mainly work with the latest and most
popular operative systems, and we also use less frequent environments,
according to our client's requirements.
The verification includes a thorough and full analysis of the program
operation, its user-friendliness, its graphical interface and help
files and documents.
This evaluation allows us to provide the developer with a detailed
report about each aspect of the application, making it easier to correct
errors and improve maintenance and quality in general.
Combined testing techniques
We have exclusive procedures, especially designed by our professional
team, to perform standard and modular tests and analyses.
We combine our verification methods with
black-box and behaviour testing techniques, under real working environments.
In this way, we maximize the possibility
of recreating the actions actually performed by end-users, who ignore
the internal operation of the application, but expect a quick correct
result when pressing a button or selecting an option.
Our methodology makes it possible to verify every characteristic
of the program, detecting the errors
or problems that occur in each case.
Precise detailed reports
Although testing a program is a complex process, the technical reports
we present to software developers are clearly organized and simple
to interpret.
They contain precise images and descriptions
of each detected error or inconvenience, which make it possible to
reproduce the sequence of actions easily. In this way, the problem
correction process is faster.
Likewise, our analysis from the point of view of an inexperienced
user, allows us to detect too complex or confusing characteristics
or windows.
Our reports containing improvement suggestions
include the necessary explanation to help developers to optimize the
user-friendliness of the program.
Improvement verification
We have a control system of previous testing, which helps us to quickly
verify that in a new version of a program, errors once detected have
been corrected.
The information we supply also makes it possible to visualize the
improved quality process of the application, and detect strong and
weak points in the software developer team.
Additional information and help quality
An important aspect when verifying the behaviour of a program includes
confirming whether it works the way expected by the user, according
to the product description or instructions.
When translating or analyzing the existing
documentation, our team members interact simultaneously with the application,
in order to detect erroneous or confusing instructions, as well as
possible failures in the program functions, which might not respond
in the expected way.
In our reports, we also explain in detail whether the application
performs all the functions specified in the documents, whether there
exist any errors in the operation, or whether it can be used and set
up as described in the user manual.
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